Customer information
Frequently asked questions.
What does DROP12 sell?
We focus on rare luxury collectibles, brand-issued VIP gifts, boutique display pieces, and watch-related accessories.
Are these standard retail products?
Many pieces were produced for events, boutiques, clients, or promotional use and may not have been offered through ordinary retail channels.
How is condition described?
Each product page provides the available condition and sourcing information. Review all photographs before ordering.
Can you source a specific item?
Yes. Send the brand, object type, reference image, destination, and target budget through WhatsApp.
What payment methods are available?
Available checkout methods are shown during checkout. USDT TRC-20 orders use exact-amount transaction verification.
Where can I find shipping and return terms?
Use the Shipping and Returns links in the footer for the current policies.